Privacy Policy
At Daucers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights when using our marketplace.
By using Daucers, you agree to the collection and use of information in accordance with this Privacy Policy.
Last updated: 16th July 2026
1. Who We Are
Daucers is an online marketplace that connects buyers and sellers of collectables across the United Kingdom and the United States.
Whether you're buying vintage antiques, Pokémon cards, toys, homeware or other collectables, we work to provide a secure platform where collectors can buy and sell with confidence.
2. Information We Collect
Depending on how you use Daucers, we may collect the following information.
Personal Information
- Name
- Email address
- Telephone number (if provided)
- Billing address
- Shipping address
- Username
Account Information
When creating an account, we may collect:
- Username
- Encrypted password
- Profile picture
- Wishlist
- Saved preferences
Marketplace Information
When buying or selling through Daucers we collect:
- Order history
- Purchase history
- Items you've sold
- Listings you've created
- Seller ratings
- Buyer reviews
- Support requests
- Messages sent through the marketplace
Payment Information
Payments are processed securely through trusted payment providers.
Daucers does not store your full debit or credit card details.
Technical Information
We automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Cookie information
- Website usage statistics
- Pages visited
- Referral website
3. How We Use Your Information
Your information helps us operate and improve Daucers.
We use your information to:
- Create your account
- Process purchases
- Process seller payouts
- Deliver orders
- Provide customer support
- Prevent fraud
- Improve marketplace security
- Personalise your experience
- Recommend relevant products
- Respond to enquiries
- Send important account notifications
- Comply with legal obligations
4. Marketplace Information
Daucers is a marketplace connecting independent buyers and sellers.
To complete transactions, we may share limited information with the seller handling your order.
This may include:
- Buyer's name
- Delivery address
- Order details
- Items purchased
- Delivery instructions (where applicable)
Sellers are only permitted to use this information to:
- Dispatch your order
- Communicate regarding the order
- Provide customer support
- Process returns or refunds
They may not use your information for marketing without your permission.
5. Information For Sellers
If you open a seller account, we may collect additional information including:
- Business name (if applicable)
- Trading name
- Return address
- Contact information
- Bank or payout details
- Tax information (where legally required)
- Product listings
- Product descriptions
- Store policies
- Seller performance metrics
- Customer feedback
This information helps us maintain a safe and trustworthy marketplace.
6. Buyer & Seller Communications
Messages sent through Daucers may be stored securely.
This allows us to:
- Assist with customer support
- Resolve disputes
- Investigate fraud
- Enforce marketplace rules
- Improve our services
We only review communications when reasonably necessary.
7. Cookies
Daucers uses cookies to:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Measure visitor statistics
- Prevent fraud
- Enable shopping cart functionality
You can disable cookies through your browser settings, although some features may stop working correctly.
8. Sharing Your information
We never sell your personal information.
We may share information with trusted third parties where necessary, including:
- Payment providers
- Delivery companies
- Hosting providers
- Security services
- Fraud prevention partners
- Customer support providers
- Legal authorities where required by law
All third parties are required to protect your information.
9. Data Security
Protecting your information is one of our highest priorities.
We use industry-standard security measures including:
- Secure SSL encryption
- Encrypted passwords
- Secure payment processing
- Firewall protection
- Malware monitoring
- Access controls
- Regular security updates
Although we take every reasonable precaution, no online service can guarantee absolute security.
10. How Long We Keep Your Information
We only retain personal information for as long as necessary.
Generally:
- Customer accounts remain until deleted.
- Order information is retained for legal and accounting purposes.
- Marketplace records may be retained to investigate fraud or disputes.
- Support enquiries may be retained to improve customer service.
11. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Restrict processing
- Object to certain processing
- Download your personal data
- Withdraw consent where applicable
To exercise these rights, please contact us.
12. Children's Policy
Daucers is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will remove it promptly.
13. International Transfers
Daucers operates within the United Kingdom and the United States.
Where information is transferred internationally, we take appropriate safeguards to protect your personal information.
14. Third-Party Services
Daucers may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
Please review their individual privacy policies before providing personal information.
15. Changes To This Policy
We may update this Privacy Policy from time to time.
Any significant changes will be posted on this page with an updated revision date.
We encourage users to review this page periodically.
16. Contact Us
f you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Email: daucers@hotmail.com
We'll do our best to respond as quickly as possible.